Associate Professor Copenhagen Business School

Generative AI
becomes useful
through the choices
organisations make
around it.

I research adoption, governance and decision-making—and bring those questions into teaching, leadership and public debate.

Portrait of Christian Hendriksen

What I work on

AI adoption in practice

Explore the work

01

Generative AI in organisations and operations

How firms move from individual experimentation to shared practices, governance and measurable operational value.

02

AI cultures and organisational meaning

How local interpretations of AI influence which tools are trusted, how they are used and whose expertise counts.

03

Supply chains under technological and geopolitical change

How global politics, new technologies and organisational choices reshape resilience, coordination and control.

Current work

Beyond bias: understanding AI culture

AI adoption is not a single technical event. It is an organisational process in which people develop shared ideas about what AI is, where it belongs and how its outputs should be judged.

Read the 2026 article

Article · 2026

Beyond Bias

An ethnographic approach to how AI culture forms and matters inside organisations.

Book · 2025

AI på arbejde

A practical guide to the intelligent workplace with Mark Friis Hau and Sine Zambach.

Research · ongoing

GenAI adoption

Why organisational decisions about autonomy and control do not always line up.

Christian Hendriksen presenting research to an audience

Teaching & collaboration

Make uncertainty discussable

I teach organisation, qualitative methods and generative AI across bachelor, master, diploma and executive programmes. I also work with firms and public organisations that want to build practical AI capability.

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Latest commentary

AI in public

I contribute to public discussions about AI in research, education and working life. The focus is usually the same: what changes when abstract promises meet concrete organisational choices?

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Contact

Let’s make the question more precise.

che.om@cbs.dk +45 38 15 22 17 Solbjerg Plads, room SOL/B5.30