Profile

Researcher, educator, translator.

I move between research and practice: studying how organisations handle new technology, teaching people to ask better questions and joining public discussions when the evidence can sharpen them.

Christian Hendriksen
Christian Hendriksen Associate Professor · Department of Operations Management · CBS

About

Technology matters through organisation

I am an Associate Professor at Copenhagen Business School. My work examines how organisations adopt and govern generative AI, how technology enters operations and supply chains, and how people act when the consequences are uncertain.

I use qualitative and ethnographic methods to stay close to what people actually do. That matters because the same technology can produce very different results in different organisational settings. The choices around the system—decision rights, routines, expectations and expertise—often explain the difference.

I collaborate with companies and public organisations, contribute to CBS’ work on institutional AI capability and speak regularly about responsible AI adoption. I also own CHE Consulting.

Experience

2025—present

Associate Professor

Department of Operations Management, CBS

Research and teaching on generative AI in organisations, operations and supply chains, alongside engagement with firms, public organisations and the wider AI debate.

2020—2025

Assistant Professor

Department of Operations Management, CBS

Research on organisational AI adoption, qualitative methods and global supply chains; teaching across bachelor, master, diploma and executive programmes.

2016—2020

PhD Fellow

Department of Operations Management, CBS

Doctoral research on industry influence in international maritime regulation.

2014—2016

Student Assistant

CBS Maritime

Research support on maritime business, shipping and regulation.

Education

2020

PhD

Copenhagen Business School

Inside the Blue Box: Explaining Industry Influence in the International Maritime Organization.

2016

MSc, International Business and Politics

Copenhagen Business School

Business strategy, political economy and global governance.

2014

BSc, International Business and Politics

Copenhagen Business School

International business, economics and political science.

Teaching

Generative AI

AI for students, teachers and managers

Courses and faculty training that connect responsible use with concrete study, teaching and management practices.

Organisation

Organisational and managerial economics

How incentives, information and decision rights shape coordination inside organisations.

Methods

Qualitative methods and process tracing

Research design that helps students make credible claims about how organisational and political processes unfold.

Supervision

Projects and theses

Supervision across bachelor and master programmes, with an emphasis on precise questions, transparent evidence and useful theory.

Service & collaboration

CBS

Institutional AI capability

Contributing to university-wide discussions and training on how generative AI can be used responsibly in teaching, research and administration.

Practice

Companies and public organisations

Talks, courses and research collaboration that turn broad AI ambitions into decisions people can examine and act on.

Public debate

Media commentary

Evidence-based commentary on AI, education, work and organisational change.

Contact

Research, teaching or organisational dialogue?

che.om@cbs.dk +45 38 15 22 17 Solbjerg Plads, room SOL/B5.30